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Frequently asked questions

Don't work?

1. Perhaps another program on your computer interferes your Flash player or your browser is damaged (not properly configured). Try to install and use another free browser for browsing websites (eg, Google Chrome or Mozilla Firefox).

2. Use mobile version of website.

I can not insert my photo in your photo frames.

Perhaps the photo is too large. Reduce the size of the photo before you add or upload another photo of smaller size.

I can not open some saved photos.

To open the picture: right click on the saved file, select "Rename" and add to the end of the name ".JPG". To the following photos normally open: DO NOT CHANGE THEIR NAME during saving.

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